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Mumbai International

Chhatrapati Shivaji International Airport (BOM)

Overview

Mumbai Chhatrapati Shivaji International Airport, often referred to simply as Mumbai Airport (and formerly known as Sahar International Airport), is the second-busiest airport in southern Asia.

Processing roughly 29 million passengers each year, Mumbai Airport is made up of two main terminals, with an additional five sub-terminals. Terminal 1 handles domestic flights, while Terminal 2 is reserved for international flights. Transferring between the two takes 15-20 minutes via a free shuttle service that departs every 20 minutes.

Mumbai Airport can be chaotic, with long queues and confusing signage, but the airport is undergoing a number of renovations that will merge the terminals and smooth operations throughout the facility.

Flights to Mumbai Chhatrapati Shivaji International Airport come in from all over the world, including Paris, Abu Dhabi, London, Singapore, Mauritius, Tokyo, Amseterdam, Cairo, Atlanta, Bangkok, New York, Frankfurt, Brisbane, Johannesburg and Istanbul; there are also a number of domestic routes to destinations within India.

Location

The airport is located 18 miles (29km) north of Mumbai.

Getting to the city

Taxi: Taxis are the only form of transport offering direct transfers to the city. Choose a prepaid taxi over a metered one as metered taxi drivers are notorious for travelling longer routes to destinations in order to rack up the meter reading. Do not pay more than RS 450-600 for a prepaid taxi, the amount of which will take you past central Mumbai to Colaba, the city's main tourist hub.

Train: Commuting via railway is the fastest way to travel in Mumbai. The Mumbai Suburban Railway Network consists of three lines, namely the Western, Central and Harbour Lines; all of which connect to various parts of the city. The closest station to CSIA's Domestic Terminal 1 is called Vile Parle, which is located in Santa Cruz, while the nearest station to International Terminal 2 is Andheri, located in Sahar. Both stations may be reached via a quick bus or taxi trip from CSIA. A one-way second-class ticket is about RS 9 and a first-class ticket costs around RS 76.

Bus: Buses travel between CSIA and nearby railway stations Vile Parle and Andheri. Catch route no. 312 in Domestic Terminal 1 and no. 321 in International Terminal 2.

Auto Rickshaw: Auto Rickshaws are only licensed to operate in the western suburbs beyond Bandra, and in the central suburbs passed Sion. They are available at Domestic Terminal 1. The minimum fare is RS 11 for 1.2miles (2 km), after which the meter clocks RS 6.50 for each additional 0.6 miles (1 km).

Time

GMT +5.5

Contacts

+91 (0)22 2615 6500, Terminal 1: +91 (0)22 2615 6600, Terminal 2: +91 (0)22 2682 9000

Car rental

Car hire, with or without a driver, can be arranged in the Arrivals terminal, through Silver Cabs or Carzonrent. Passengers are strongly advised not to try drive themselves around Mumbai.

Airport Taxis

Pre-paid taxis are available outside Arrivals, at Terminals 2A and 2C. The journey time is approximately one hour to the city-centre of Mumbai, and costs approximately Rs. 400.

Transfer between terminals

The two terminals are five miles (3km) apart, which are connected by a free bus service which takes 10-15 minutes. Several Indian Airlines flights (especially to Goa) depart from the Internationals Terminal.

Facilities

Money and communications: ATMs, currency exchange and post office.

Luggage: There are left luggage and lost and found facilities in both terminals

Conference and business: The departures areas of both terminals contain executive lounges and a business centre. Conference facilities are available at the nearby Leela Kempinski Hotel.

Other facilities: Facilities include childcare rooms, medical facilities, a prayer room and a smoking lounge.

Wi-fi: Wi-fi is available for free. You have to provide your mobile number to gain access to the network.

Information: Tourist information counters are located in Terminal 1B.

Shopping: In addition to three duty free stores offering an extensive selection of luxury products, CSIA is home to a good range of retail outlets, including Esbeda, Samsonite, Media Mart, Natraj Jewellers, Pavers England, J.K Fashions, Crystal Mirage, Croma, Da Milano, Gili, Landmark, Ethos, William Penn, Swarovski, Hidesign, Lilliput, Little India and Lotus Retail.

Food and Drink: A broad array of restaurants and fast food outlets cater to the tastes of both western and eastern palettes. Popular venues include Veg O' Vegee, Grab n Go, Mumbai Se, Shiv Sagar, Baskin & Robins, Crepetaria, Hot Dog, Mad Over Donuts, Burritos, Dominos, Kailash Parbat, Balaji / Blackberry Restaurant, Curry Kitchen, KFC, Ultra Bar, Celebrations Restaurant, Pizza Hut and The Chocolate Room. There are also some coffee bistros scattered throughout CSIA, including Barista Lavazza, Cafeccino, Coffee Bean and Tea Leaf, Lipton Counter and Coffee and More.

Parking

Parking comprises 2,250 spaces. Parking at Mumbai Airport is INR 60 for the first half hour, INR 130 for up to two hours, and INR 750 per day.

Departure Tax

Rs. 700 (usually included in the ticket price)

Website

www.csia.in

Airlines

Flights to Mumbai Chhatrapati Shivaji International Airport are available via Air Arabia, Emirates, Air China, Ethiopian Airlines, GoAir, Air France, AirAsia X, Jet Airways, Kenya Airways, Austrian Airlines, Bahrain Air, British Airways, Cathay Pacific, Continental Airlines, Malaysia Airlines, Qantas, Delta Airlines, EgyptAir, Gulf Air, IndiGo, Iran Air, Kingfisher Airlines, Korean Air, Kuwait Airways, Lufthansa, Qatar Airways, Singapore Airlines, Air India, South African Airways, SpiceJet, Air Mauritius, Swiss International Airlines, Bangkok Airways, Thai Airways International and Turkish Airlines.

Internet

Free wifi is available in the airport, however passengers need to provide a mobile phone number to access it.

Business Lounges

There are executive lounges and a business centre located in each terminal, while the nearby Leela Kempinski Hotel provides conference facilities.


Mumbai International Taxis: the taxi fares above are intended as a guideline only.