Located just eight miles (11km) from downtown Charlotte, Charlotte-Douglas International Airport is one of the busiest airports in the world, serving an astounding 38 million passengers each year of flights to and from 155US and international destinations.
Processing that many passengers has forced the facility to be extra efficient, and Charlotte-Douglas International Airport is very popular for its excellent service and amenities. Plenty of shopping and dining choices make the airport a pleasant place to pass a layover, and it even has an onsite Aviation Museum with a collection of more than 50 aircraft.
The airport is situated seven miles (11km) west of Charlotte, North Carolina.
Getting to the city
The Charlotte Area Transit System (CATS) runs a bus service between the city and the airport, picking up passengers in front of Zone D Baggage Claim. All other ground transportation operates from the lower level of the terminal. Courtesy vehicles are available for most local hotels and motels. Taxis are also available.
GMT -5 (GMT -4 from March to November).
Tel: +1 704 359 4013 or 704 359 4910.
Car rental companies include Alamo, Avis, Budget, Dollar, Enterprise, Hertz and Thrifty. All rental car counters are located on the lower Baggage Claim Level of the passenger terminal.
Facilities at the airport include restaurants, bars, shops, duty-free, postal services, left luggage, and tourist information. Banks, ATMs and currency change is also available. There is a business centre where conference facilities and wireless Internet is available. A Welcome Centre is located in the baggage claim area and provides visitor information. Disabled facilities are good; those with special needs should advise their airline in advance.
Parking at Charlotte-Douglas International Airport can take a while at peak times. Hourly parking is $1 per hour up to $16 per day. Daily and Remote parking is cheaper at $1 per hour or $6 per day, but further from the terminal. All parking lots are connected to the terminal by a free shuttle. Valet parking is also an option.
Flights to Charlotte-Douglas International Airport are provided by Air Canada, Continental Airlines, American Airlines, Insel Air, American Eagle, Delta Airlines, Lufthansa, United Airlines, JetBlue Airways, and US Airways.
Charlotte-Douglas International Airport offers free wifi throughout the terminal building.
The airport has a business centre in Concourse C with internet-ready computer terminals, copy and fax services, and meeting rooms.
Charlotte-Douglas International Taxis: the taxi fares above are intended as a guideline only.