Luxembourg-Ville Travel Information
GMT +1 (GMT +2 between the last Sunday in March and the last Sunday in October)
230 volts, 50Hz. European-style two-pin plugs are used.
The official language in Luxembourg is Luxembourgish, a conglomerate German/French dialect. French and German are commonly used, and English is widely spoken.
No vaccination certificates are required for entry to Luxembourg, and there are no health risks associated with travel to the country. Medical facilities are of a high standard in cities but may be limited outside of urban areas.
British citizens should carry a European Health Insurance Card (EHIC) in order to qualify for free emergency medical treatment. Travellers should have medical insurance when going to Luxembourg.
If you require certain medications during your trip, it's best to bring them with you in their original packaging with a signed and dated letter from your doctor detailing what the medication is and why you need it.
Hotel and restaurant bills generally include a service charge in Luxembourg. Porters and doormen in upmarket hotels appreciate small tips and taxi drivers expect a tip of around 10 percent.
Travel to and around Luxembourg is very safe and the country has low crime rates. Visitors should take normal precautions against pick-pockets and petty theft, but trips are likely to be trouble free.
Luxembourg is a proud and stable country, with a culture surprisingly closed off to foreign influences and marked by formal, even ceremonial, social interactions. European visitors will find Luxembourg's social milieu to be very similar to that of France or Germany, although perhaps slightly more conservative.
Be sure not to put your feet up on tables or chairs, or to point your finger when referring to someone, as this is rude. Body language is quite muted in Luxembourg, and it's considered impolite to inquire about someone's private affairs unless you know them well.
French is the language of business in Luxembourg, though some German and English is also used. Translators are readily available but some effort at speaking French will be appreciated. Business exchanges are quite formal, beginning with a handshake and an exchange of business cards.
Punctuality is essential and dress is formal, with a suit and tie the norm. Surnames and titles are usually used. Luxembourgers are polite and cautious, and it's important to build personal relationships. Business hours are usually 8.30am to 5.30pm Monday to Friday, often closing for an hour at lunch.
The country code for Luxembourg is +352. Free wifi is widely available at hotels, cafes and restaurants in tourist areas.
Travellers over 17 years arriving from non-EU countries do not have to pay duty on 200 cigarettes, or 100 cigarillos, or 50 cigars, or 250g tobacco, or a proportional mix of these; 1 litre spirits with alcohol content higher than 22%, 2 litres of spirits with alcohol content below 22%, 4 litres of wine, 16 litres of beer, or a proportional mix of these.
Other goods allowed include gift items and souvenirs to the value of €430 per adult travelling by sea or air, €300 per adult travelling overland, and €150 for children below 15 years. Providing goods are bought for personal use, there are no restrictions on carrying tobacco and alcohol between the 15 original countries of the EU (including the UK).
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