Luxembourg-Ville Travel Information
220 volts, 50Hz. European-style two-pin plugs are used.
The official language in Luxembourg is Letzeburgesch, a conglomerate German/French dialect. French and German are commonly used, and English is widely spoken.
No vaccination certificates are required for entry to Luxembourg, and there are no health risks associated with travel to the country. Medical facilities are of a high standard in cities but may be limited outside of urban areas. British citizens should carry a European Health Insurance Card (EHIC), in order to qualify for free emergency medical treatment. Medical insurance is recommended. If you require certain medications during your trip it is best to bring them with you, in their original packaging, with a signed and dated letter from your doctor detailing what the medication is and why you need it.
Hotel and restaurant bills generally include a service charge in Luxembourg. Porters and doormen in smarter hotels appreciate a tip of €1 to €2 and taxi drivers expect a tip of around 10 percent.
Travel to and around Luxembourg is very safe and the country has low crime rates. Visitors should take normal precautions against pick-pockets and petty theft, but trips are likely to be trouble free.
Luxembourg's motto is 'Mir wëlle bleiwe, war mir sin', which means, 'We want to remain what we are'. This idea gives potential visitors to Luxembourg a good idea of what to expect: a society with a proud and stable culture, closed off to foreign influences, and marked by formal (even ceremonial) social interactions. European visitors will find Luxembourg's social milieu to be very similar to that of France or Germany, although perhaps with a greater suspicion of spontaneity to boot. Be sure not to put your feet up on tables or chairs, or to point your finger when referring to someone, as this is considered rude. Body language is generally quite muted in Luxembourg, and it is considered impolite to inquire about someone's private affairs unless you know them well.
Business in Luxembourg is usually conducted in French, though some German and English is also used. Translators are readily available, but some effort at speaking French will be appreciated. Business tends to be conducted formally, beginning with a handshake and an exchange of business cards. Punctuality is essential. Dress is formal, with a suit and tie the norm. Surnames and titles are usually used. Luxembourgers are polite and cautious, and it is important to build personal relationships. Business hours are usually 8.30am to 5.30pm Monday to Friday, often closing for an hour at lunch.
The country code for Luxembourg is +352. The outgoing code is 00, which is followed by the relevant country code (e.g. 0044 for the United Kingdom). City/area codes are not in use. The country is amply covered by GSM mobile phone networks and there are several internet cafes in Luxembourg City.
Travellers over 17 years arriving from non-EU countries do not have to pay duty on 200 cigarettes, or 100 cigarillos, or 50 cigars, or 250g tobacco, or a proportional mix of these; 1 litre spirits with alcohol content higher than 22%, or 2 litres dessert wine not exceeding 22% and sparkling wine, and 2 litres table wine; perfume up to 50g or 250ml eau de toilette. Other goods include beer, gift items and souvenirs to the value of €175 per adult or €90 for children below 15 years. Providing goods are bought for personal use, there are no restrictions on carrying tobacco and alcohol between the 15 original countries of the EU (including the UK), with the exception of Finland, Denmark and Sweden.
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