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Luxembourg-Ville Travel Information

The Basics

Time

GMT +1 (GMT +2 between the last Sunday in March and the last Sunday in October)

Electricity

220 volts, 50Hz. European-style two-pin plugs are used.

Language

The official language in Luxembourg is Letzeburgesch, a conglomerate German/French dialect. French and German are commonly used, and English is widely spoken.

Travel Health

No vaccination certificates are required for entry to Luxembourg, and there are no health risks associated with travel to the country. Medical facilities are of a high standard in cities but may be limited outside of urban areas. British citizens should carry a European Health Insurance Card (EHIC), in order to qualify for free emergency medical treatment. Medical insurance is recommended. If you require certain medications during your trip it is best to bring them with you, in their original packaging, with a signed and dated letter from your doctor detailing what the medication is and why you need it.

Tipping

Hotel and restaurant bills generally include a service charge in Luxembourg. Porters and doormen in smarter hotels appreciate small tips and taxi drivers expect a tip of around 10 percent.

Safety Information

Travel to and around Luxembourg is very safe and the country has low crime rates. Visitors should take normal precautions against pick-pockets and petty theft, but trips are likely to be trouble free.

Local Customs

Luxembourg is a proud and stable country, with a culture surprisingly closed off to foreign influences, and marked by formal (even ceremonial) social interactions. European visitors will find Luxembourg's social milieu to be very similar to that of France or Germany, although perhaps slightly more conservative. Be sure not to put your feet up on tables or chairs, or to point your finger when referring to someone, as this is considered rude. Body language is generally quite muted in Luxembourg, and it is considered impolite to inquire about someone's private affairs unless you know them well.

Business

Business in Luxembourg is usually conducted in French, though some German and English is also used. Translators are readily available, but some effort at speaking French will be appreciated. Business tends to be conducted formally, beginning with a handshake and an exchange of business cards. Punctuality is essential. Dress is formal, with a suit and tie the norm. Surnames and titles are usually used. Luxembourgers are polite and cautious, and it is important to build personal relationships. Business hours are usually 8.30am to 5.30pm Monday to Friday, often closing for an hour at lunch.

Communications

The country code for Luxembourg is +352. The country is amply covered by GSM mobile phone networks and there are internet cafes in Luxembourg city.

Duty Free

Travellers over 17 years arriving from non-EU countries do not have to pay duty on 200 cigarettes, or 100 cigarillos, or 50 cigars, or 250g tobacco, or a proportional mix of these; 1 litre spirits with alcohol content higher than 22%, 2 litres of spirits with alcohol content below 22%, 4 litres of wine, 16 litres of beer, or a proportional mix of these. Other goods allowed include gift items and souvenirs to the value of €430 per adult travelling by sea or air, €300 per adult travelling overland, and €150 for children below 15 years. Providing goods are bought for personal use, there are no restrictions on carrying tobacco and alcohol between the 15 original countries of the EU (including the UK).

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