The Basics

Electricity

240 volts, 50Hz. UK-style three-pin square plugs are used.

Language

English and Maltese are the official languages; Italian is also spoken

Travel Health

There are no health risks attached with travel to Malta, and water and food is safe for consumption. A reciprocal health agreement exists between the United Kingdom and Malta and as a result British citizens receive emergency medical treatment on the same terms as Maltese nationals on presentation of a European Health Insurance Card (EHIC). Visitors should, however, take out adequate medical and travel insurance in case medical evacuation or further treatment is required. Travellers coming from a recognised infected area require a yellow fever vaccination certificate.

Tipping

A gratuity of 10% is expected in hotels and restaurants if a service charge is not included in the bill. Most services are tipped about 5-10% (including taxi drivers).

Safety Information

Malta is considered very safe for tourists. Crime is rare, though theft from parked cars and handbag snatching can occur. Local driving conditions are poor so exercise caution.

Local Customs

The wearing of skimpy clothing away from the beaches should be avoided, and dress should be conservative to enter churches.

Business

Business in Malta tends to be conducted as elsewhere in Europe; formally and politely. Punctuality is important; dress should be formal with suit and tie the norm, unless weather is hot when one can forgo the jacket. Handshakes and the exchanging of business cards takes place on greeting. English is widely spoken and so a translator is unnecessary. Business hours can vary but are usually 8.30am to 4.30pm Monday to Friday. Some businesses open for a half-day on Saturdays.

Communications

The country code for Malta is +356, and the outgoing code is 00 followed by the relevant country code (e.g. 0044 for the United Kingdom).City/area codes are not required. Local and international telephone calls can be made from hotel rooms, and most hotels also offer fax and Internet access. Maltacom telecommunications offices also provide these services in the main towns, and coin and card operated telephone boxes can be found all over Malta and Gozo. The islands are covered by two comprehensive GSM 900 and 1800 mobile phone networks. Internet cafes are to be found in all the main towns and tourist resorts.

Duty Free

Travellers arriving in Malta from non-EU countries do not need to pay customs duty on 200 cigarettes, 50 cigars, 100 cigarillos or 250g of tobacco; 1 litre wine and 1 litre spirits. Any large items or electrical equipment should be declared on entry (video cameras, televisions etc.), and currency must also be declared. Prohibited items include firearms, pornography, meat, poultry and their by-products, plants and drugs.