The Basics

Time

GMT +1 (GMT +2 between the last Sunday in March and the last Sunday in October).

Electricity

220 volts, 50Hz. European-style two-pin plugs are standard.

Language

Bosnian, Croatian and Serbian are the official languages. English and German are also widely spoken and understood.

Travel Health

While there are no serious health risks in Bosnia and Herzegovina, Hepatitis A and B vaccinations are recommended, as well as measles, mumps and rubella (MMR) vaccinations. A typhoid vaccination is also advisable for travellers who may eat or drink outside the main restaurants and hotels. Travellers should take out comprehensive medical insurance.

Tipping

Tipping in bars and restaurants is expected, usually 5 - 10% of the total bill.

Safety Information

A visit to Bosnia and Herzegovina should be trouble free but there is, however, an underlying threat from terrorism and attacks could occur in places frequented by travellers. Take normal precautions to avoid mugging, bag-snatching and pick-pocketing. Travellers are urged to avoid public demonstrations.

Local Customs

The local people observe very traditional hosting etiquette, offering guests cigarettes, coffee and sweets. The war and politics are not welcome topics of conversation, and alcohol should not be consumed in the company of Muslims.

Business

Business is conducted in quite a formal manner and shaking hands is a frequent practice. Business cards are required and translation facilities are available on request. Business hours are generally 9am to 5pm, Monday to Friday.

Communications

The international access code for Bosnia and Herzegovina is +387. The outgoing code is 00 followed by the relevant country code (e.g. 0044 for the United Kingdom). Public phones, cell phone reception and Internet connections are available in most places, with Internet cafés located in the main towns.

Duty Free

Travellers may import 200 cigarettes, 20 cigars or 200g of tobacco, 1litre of wine or spirits, one bottle of perfume and gifts to the value of €76.70 without incurring customs duty.