Time: Local time is GMT +8.
Electricity: Electrical current is 220 volts, 50Hz. Plug types vary but the two-pin flat blade and oblique three-pin flat blade plugs are common. Adapters are generally required.
Language: The official language is Mandarin Chinese, but there are hundreds of local dialects.
Health: A yellow fever vaccination certificate is required from travellers coming from infected areas. There is a risk of malaria throughout the low-lying areas of the country, and it is recommended that travellers to China seek medical advice before departure. A total of 18 human cases of avian influenza ('bird flu') have been reported from China since November 2005. Twelve of the cases were fatal. Travellers are unlikely to be affected by bird flu, but live animal markets and places where contact with live poultry is possible should be avoided. All poultry and egg dishes should also be thoroughly cooked. Outbreaks of SARS (Severe Acute Respiratory Syndrome) are few and far between, although the last fatality was in 2008. Travellers are warned to remain vigilant against this viral disease. Japanese encephalitis has been responsible for the deaths of a number of people in the Shaanxi and Shanxi provinces in northern China, and rabies infects people every year, occasionally causing death. Outbreaks of dengue fever occur. A variant of hand, foot and mouth disease, an intestinal virus has also been prevalent in 2008, with children being at particular risk. Altitude sickness can occur in the mountainous regions of Tibet, Qinghai, parts of Xinjiang, and western Sichuan. Outside city centres, visitors should only drink bottled water. Western-style medical centres with international staff are available in the major cities and usually accept credit cards. Health insurance is recommended.
Tipping: Tipping is not officially recognised, although the practice is becoming more common among travel guides, top-end restaurants, tour bus drivers and hotel staff. If wanting to tip leave a gratuity of 10%. Large hotels and restaurants often include a service charge in their bills, usually of about 10%.
Safety: China is generally safe, and there has been no evidence of a threat from global terrorism. Occasional protest-related bombings have occurred but these are not directed at foreigners and tend to be isolated incidents. Serious crime against foreigners is rare but does occur, particularly in isolated or sparsely populated areas. There has been an increase in the number of muggings and robberies at Beijing International Airport and the Jianguomenwai area of Beijing, as well as in Shenzen, bordering Hong Kong. If trekking alone, including following parts of the Great Wall, it is advisable to leave an itinerary and expected time of return with a third party. Travellers should take extra care in street markets and at tourist sites, which attract thieves and pickpockets, and around the popular expat bar areas at night where lone foreigners have recently been attacked. Travellers should be cautious about using pedicabs in Beijing, as tourists have been mugged and demands for money made by pedicab drivers; women in particular have been targeted. Seasonal heavy rains and typhoons cause hundreds of deaths in China each year, particularly those areas bordering the Yangtze River in central, southern and western China. Demonstrations took place in Lhasa, Tibet, as well as in some Chinese provinces in protest against Chinese rule in Tibet; although the situation seems to have stabilised, visitors are advised to stay up to date on the latest situation before travel. On 12 May 2008 a massive earthquake resulted in more than 70,000 deaths, thousands of injuries and a general state of devastation in western China. All travel to Sichuan Province should be avoided for the time being.
Customs: The Chinese have three names, the first of which is their surname, or family name. As a result visitors should be prepared for hotels mistakenly reserving rooms under their first names. For clarity surnames may be underlined. When addressing Chinese people the surname should come first and official titles should be used. Chinese handshakes last longer than those in western countries, and in conversation it is customary to stand close together. Politeness in Western terms is foreign to them, and they rarely bother with pleasantries. All foreigners should carry ID at all times as spot checks are common and failure to show evidence in ID will result in a fine or detention.
Business: The Chinese are strict timekeepers and being late for a meeting is considered rude. When meeting people for the first time it is normal to shake hands and say 'ni hao', which means 'how are you'. Business cards are exchanged at the start of meetings in China and it is customary to have one side printed in Chinese and one in English. When giving or receiving business cards, or a gift, it is customary to hold it with both hands. Chinese consider gifts as an important show of courtesy. During a meal or reception your host is likely to offer a toast; you may be expected to offer him one in return. Business hours are 8am to 5pm, Monday to Saturday. A five-day week is more normal in larger cities. Workers take their lunch break between 12pm and 2pm and it is not unusual to find offices empty during this time.
Communications: The international access code for China is +86. The outgoing code is 00 followed by the relevant country code (e.g. 0044 for the United Kingdom). The city code for Beijing is (0)10. Telephone communication within China is good and improving all the time. International Direct Dialling is available in most cities. Phone cards are widely available and calls can be made from post offices and hotels; phone booths on the streets are usually for local calls only. In hotels, local calls are generally free or will be charged only a nominal fee. Mobile phone networks are very advanced. Operators use GSM networks and have roaming agreements with most non-North American international operators. Internet cafes are available in most main towns.
Duty Free: Travellers to China do not need to pay customs duty on 400 cigarettes (600 cigarettes if stay exceeds six months), two bottles of alcoholic beverages (not more than 0,75 litres per bottle), or four bottles if staying longer than six months. Perfume for personal use is allowed. Prohibited goods include arms and ammunition or printed material that conflicts with the public order or moral standards of the country. Also prohibited are radio transmitters and receivers, exposed but undeveloped film and fresh produce. Strict regulations apply to the import or export of antiquities, banned publications, and religious literature. All valuables must be declared on the forms provided.
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