Electricity

The electrical current is 230 volts, 50Hz. Two-pin round European-style plugs are used.

Language

Dutch is the official language, but English is widely spoken. Frisian (as well as Dutch) is spoken by the people of Friesland Province.

Money

The official currency is the euro (EUR), which is divided into 100 cents. Foreign currency can be changed at banks or bureaux de change (usually indicated by the letters GWK), though banks are closed on weekends. ATMs are widely distributed and generally open 24 hours a day; major credit cards are widely accepted.

Tipping

Service charges are included in hotel rates, restaurant bills and taxi fares, usually at about 15 percent. Tipping for good service is always appreciated but not necessary. It's customary to tip taxi drivers and waiters about 10 percent.

Health

There are no health risks associated with travel to the Netherlands and no vaccinations are required for entry into the country. Visitors will also find that the standard of health care is very high, but the necessary health insurance provisions must be made before travelling. A reciprocal agreement exists with other EU countries, which entitles nationals to low-cost emergency medical treatment. A European Health Insurance Card (EHIC) is necessary for this purpose. After Brexit, the Global Health Insurance Card (GHIC) replaced the European Health Insurance Card (EHIC) for UK citizens. The GHIC allows UK citizens access to state healthcare during visits to the EU. The GHIC is not valid in Norway, Iceland, Liechtenstein or Switzerland, nor is it an alternative to travel insurance. Although medication is widely available in the Netherlands, it's always best to take along any prescribed medication in its original packaging, and accompanied by a signed and dated letter from a doctor detailing what it is and why it's needed.

Safety

Travel in the Netherlands is fairly safe and the vast majority of trips are trouble-free. Travellers should, however, always exercise caution in empty streets at night and be aware of pickpockets, particularly in central Amsterdam and at Central Station. There have been several incidents on trains from Schiphol Airport where heavily laden passengers have been targeted by thieves. As in all Western countries, there's a risk of indiscriminate terrorist attacks.

Travellers should also watch out for a scam whereby tourists will be approached by 'plain clothes policemen' who claim to be investigating credit card fraud and counterfeit currency. Tourists are shown fake identification in the form of badges, and asked to hand over credit cards and money. If approached, travellers are advised to ask for proper identification or to accompany them to the nearest police station.

Local customs

The use of cannabis is tolerated in designated 'coffeeshops' in major cities, though trafficking in hard or soft drugs outside licensed premises is illegal. Visitors should also note that the possession of soft drugs in public places will incur a prison sentence. Everybody from the age of 14 is required to show a valid identity document to law enforcement officers on request.

Doing business

Business in the Netherlands is conducted in an efficient and professional manner. Punctuality is important, dress is usually formal (suits and ties are standard), business cards are exchanged and greetings are made with a handshake. Titles and surnames are used, unless otherwise indicated. Women tend to be well received in Dutch business and it's not uncommon for women to hold high positions. Most Dutch people speak excellent English; business hours are usually 8.30am to 5pm.

Duty free

Duty free items for travellers to the Netherlands include 200 cigarettes, 100 cigarillos, 50 cigars or 250g smoking tobacco; 1 litre spirits, 2 litres spirits or aperitifs made of wine or 2 litres of sparkling wines, liquor wines or still wine; perfume up to 50g or 250ml eau de toilette; 500g of coffee; 100g tea. Prohibited items include the import of all birds.

Communications

The international access code for the Netherlands is +31. Hotels, cafes and restaurants that offer free WiFi are widely available; travellers can purchase local prepaid SIM cards for unlocked phones or use eSIMs if their cellular providers support them on their networks.

Passport & Visa

The borderless region known as the Schengen Area includes the following countries: Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Lithuania, Luxembourg, Malta, The Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden and Switzerland. All of these countries issue a standard Schengen visa that has a multiple-entry option, and which allows the holder to travel freely within the borders of all the aforementioned countries. Additionally, non-EEA visitors to the Netherlands must hold confirmed return or onward tickets, the necessary travel documentation for their next destination, and proof of sufficient funds to cover their expenses while in the country.

It is recommended that travellers' passports have at least six months' validity remaining after the intended date of departure from their travel destination. Immigration officials often apply different rules to those stated by travel agents and official sources.

Entry requirements

US citizens must have a passport that is valid for three months beyond the period of intended stay in the Netherlands. No visa is required for a maximum stay of 90 days within a 180-day period.

UK citizens must have a passport that is valid for three months beyond the period of intended stay in the Netherlands. No visa is required for a maximum stay of 90 days within a 180-day period.

Canadian citizens must have a passport that is valid for three months beyond the period of intended stay in the Netherlands. No visa is required for a maximum stay of 90 days within a 180-day period.

Australian citizens must have a passport that is valid for three months beyond the period of intended stay in the Netherlands. No visa is required for a maximum stay of 90 days within a 180-day period.

South African citizens must have a passport that is valid for three months beyond the period of intended stay in the Netherlands. A visa is required.

Irish citizens must have a passport that is valid upon arrival in the Netherlands. No visa is required for holders of Irish passports.

New Zealand citizens must have a passport that is valid for three months beyond the period of intended stay in the Netherlands. No visa is required for a maximum stay of 90 days within a 180-day period.

Useful contacts

Netherlands Tourist Office, The Hague: +31 70 3705 705 or www.holland.com

112 (General)

Embassies / consulates in other countries

Royal Netherlands Embassy, Washington DC, United States: +1 202 244 5300.

Royal Netherlands Embassy, London, United Kingdom: +44 20 7590 3200.

Royal Netherlands Embassy, Ottawa, Canada: +1 613 237 5031.

Royal Netherlands Embassy, Canberra, Australia: +61 26 220 9400.

Royal Netherlands Embassy, Pretoria, South Africa: +27 12 425 4500.

Royal Netherlands Embassy, Dublin, Ireland: +353 1 269 3444.

Royal Netherlands Embassy, Wellington, New Zealand: +64 4 471 6390.

Embassies / consulates in Netherlands

United States Embassy, The Hague: +31 70 310 2209.

British Embassy, The Hague: +31 70 427 0427.

Canadian Embassy, The Hague: +31 70 311 1600.

Australian Embassy, The Hague: +31 70 310 8200.

South African Embassy, The Hague: +31 70 392 4501.

Irish Embassy, The Hague: +31 70 363 0993.

New Zealand Embassy, The Hague: +31 70 346 9324.