Electricity

Electrical current is 110 volts, 60Hz. Flat two-pin plugs are the norm.

Language

The official language is Spanish, though many Panamanians speak both Spanish and English.

Money

The official currency is the Panamanian Balboa (PAB), equal to 100 centesimos, but the US dollar is accepted everywhere. Balboa are available only in coin denominations, with the only paper currency in use being the US dollar. The only bank that exchanges foreign currency is the Banco Nacional de Panama counter at Tocumen International Airport. Only a casa de cambio (exchange house) can exchange foreign currency for dollars outside the airport, and they are rare outside of Panama City. ATMs are widely available throughout the country, except in the Darien of Islas Contadora and Tobago, and in the Archipielago de San Blas. Credit cards are widely accepted at travel agencies, upscale hotels and many restaurants.

Tipping

Although a 10 percent service charge is added to most hotel bills, individual staff appreciate a gratuity appropriate to services rendered. Restaurant waiters expect a tip of 10 to 15 percent if a service charge is not included. Taxi drivers do not expect tips but fares are often rounded up.

Health

Malaria is a concern in parts of Panama and travellers are advised to take malaria medication if visiting provinces east of the Panama Canal. Vaccinations are recommended for hepatitis A, hepatitis B and typhoid and travellers should be up to date on vaccinations for MMR (measles, mumps, rubella) and tetanus-diphtheria. Yellow fever vaccinations are required for travellers arriving from infected areas and are recommended for visits to areas of mainland Panama east of the Canal Zone.

Travellers should avoid tap water in Panama unless it has been boiled, filtered or chemically disinfected, and exercise caution with street food. Medical facilities are good in Panama City but very limited outside of the capital. Comprehensive medical insurance is recommended and all required medication should be taken along, in its original packaging, accompanied by a signed and dated letter from a doctor detailing what it is and why it is needed.

Safety

Most visits to Panama are trouble-free. Visitors should, however, be aware that there is a risk of street crime in Panama City and it is unwise to carry large sums of cash or valuables in public. Visitors should be vigilant using ATM cash machines in public places and beware of pickpockets and muggers in the main city shopping and tourist areas. There have been incidents of assault involving taxi drivers and armed hold-ups in restaurants. Travellers should use only registered taxi companies and phone for a cab rather than hailing one in the street. They should not allow the taxi to pick up additional passengers and it's best not to share a taxi with unknown passengers. Burglaries have recently been committed by organised gangs who use ruses to gain entry to properties, so visitors should be cautious. Holidaymakers should travel to Darien province only by air with an organised group, and to recognised tourist destinations protected by the Panamanian police. Travellers are advised to avoid the border area with Colombia, as this is particularly dangerous, and to avoid political demonstrations in Panama City, usually centred on Panama University and the main road known as the Transistmica.

Local customs

A midday siesta is practised in many South American countries, including Panama, due to the heat. Tourists in Panama will find that shops and businesses are often closed during these lunchtime hours and should conduct their daily business either before or after siesta. The penalties for using or dealing drugs in Panama are strict, with possession of even very small quantities punishable by up to 15 years of imprisonment.

Doing business

Business in Panama is formal. Handshakes are appropriate with men on meeting and departing, but not usually with women. Use of titles is very important to Panamanians, as is punctuality. As many Panamanians take an afternoon siesta, business entertaining often takes place over dinner instead of lunch. Dress for business is fairly formal despite the climate; men wear lightweight suits and ties and women wear lightweight dresses and suits. Office opening hours vary but generally businesses are open from 8am to 12pm, then 2pm to 5pm or 6pm on weekdays, and 9am to 12pm on Saturdays.

Duty free

Two hundred and fifty cigarettes (10 packs) or 250g of tobacco, five bottles of alcohol, and goods up to the value of PAB 2,000 may be brought into Panama duty free. Fruit, vegetables and animal products are prohibited.

Communications

The international access code for Panama is +507. Free WiFi is available in hotels, restaurants and other establishments in tourist-centred areas. Purchasing a local SIM card is a good alternative to using international roaming, as fees can be high.

Passport & Visa

Travellers to Panama require a passport valid for at least three months from arrival, return or onward tickets, all necessary documents for next destination and funds of USD 500 per person for the duration of their stay. Visas are generally not required as many nationalities are allowed entry for a maximum of 180 days. Panamanian entry requirements change frequently so it is wise for travellers to check with their nearest embassy or consulate before travelling to Panama. It is highly recommended that travellers' passports have at least six months' validity remaining after the intended date of departure from their travel destination. Immigration officials often apply different rules to those stated by travel agents and official sources.

Entry requirements

United States citizens require a passport valid for three months beyond arrival date. A visa is not required for touristic stays of up to 180 days.

A passport valid for six months from the date of exit is required for United Kingdom nationals, though they do not require a visa for touristic stays of up to 180 days.

Canadian citizens require a passport valid for three months beyond arrival date. A visa is not required for touristic stays of up to 180 days.

Australian citizens require a passport valid for three months beyond arrival date. A visa is not required for touristic stays of up to 180 days.

A passport valid for three months beyond arrival date is required. South African citizens do not require a visa for touristic stays of up to 180 days.

Irish citizens require a passport valid for three months beyond arrival date. A visa is not required for touristic stays of up to 180 days.

New Zealand citizens require a passport valid for three months beyond arrival date. A visa is not required for touristic stays of up to 180 days.

Useful contacts

Official Tourism Website of Panama: www.visitpanama.com

911 (General), 104 (Police), 103 (Fire)

Embassies / consulates in other countries

Embassy of Panama, Washington DC, United States: +1 202 483 1407.

Consulate General of Panama, London, United Kingdom: +44 20 7493 4646

Embassy of Panama, Ottawa, Canada: +1 613 236 7177.

Consulate General of Panama, Sydney +61 (02) 9150 8409.

Embassy of Panama, Pretoria, South Africa: +27 (0)12 346 0703.

Consulate of Panama, Auckland, New Zealand: +64 (0)9 379 8550.

Embassies / consulates in Panama

United States Embassy, Panama City: +507 317 5000.

British Embassy, Panama City: +507 297 6550.

Canadian Embassy, Panama City: +507 294 2500.

Australian Embassy, Mexico City, Mexico (also responsible for Panama): +52 (01)55 1101 2200.

South African Honorary Consulate, Panama City: +507 302 2750.

Honorary Consul of Ireland, Panama City: +507 264 6633.