Switzerland Basics

Time: Local time is GMT +1 (GMT +2 between March and October).
Electricity: Electrical current is 220 volts AC, 50Hz. Plugs are of the linear, rounded three-pin type, but rounded two-pin plugs will fit the outlet.
Language: The three official languages are Swiss German, French and Italian. A few people speak Romansch, but this is confined to the southeastern corner of the country. Most people know at least three languages, including English.
Health: Swiss medical facilities and health care are among the best in the world, but very expensive and health insurance is recommended. Immunisation certificates are only required if the traveller has been in an infected area within two weeks prior to arrival in the country. There is a reciprocal health agreement with the UK and most EU countries, whose citizens are entitled to free or low-cost emergency medical treatment on presentation of a European Health Insurance Card (EHIC). Medical insurance is advised for other nationalities. Outbreaks of the deadly strain of bird flu were confirmed in 2006, but no new cases or human infections have been reported. The risk to travellers from bird flu is very low, but close contact with live birds should be avoided, and all poultry and egg dishes well cooked as a precaution.
Tipping: A 15% service charge is normally included in all hotel, taxi, bar and restaurant bills, and further tipping is not necessary, but is appreciated for outstanding service.
Safety: Switzerland has a low crime rate compared to other European countries and is generally a safe country to travel in, however there has been a recent increase in petty theft and visitors should be alert to pickpockets and thieves, particularly in the city centres and on public transport. Be aware of robberies on overnight trains.
Business: Punctuality is vital for business meetings throughout Switzerland. However, styles of business negotiations vary from the Swiss-German to the Swiss-French/Swiss-Italian side. Swiss-German business meetings are rarely over food and are often as brief as possible with little small talk. But the Swiss-French and Swiss-Italians often meet over lunches and talk is not restricted only to business. Prior arrangements and preparation is essential for both and it is important to dress smartly; business suits are the norm for meetings. Handshakes are common for addressing both men and women. Business hours are generally 9am to 12pm and 2pm to 6.30pm Monday to Friday.
Communications: The international country dialling code for Switzerland is +41. The outgoing code is 00, followed by the relevant country code (e.g. 0044 for the United Kingdom). City/area codes are in use e.g. (0)22 for Geneva. Mobile phone GSM 1800 and 900 networks operate throughout the country. Visitors who wish to use a prepaid sim card from Swisscom Mobile (NATEL easy) will be required to register with the service provider and produce identification. Internet cafes are available in the main towns and resorts; some public phone booths also have Internet and email access.
Duty Free: Travellers to Switzerland over 17 years do not have to pay duty on the following items: 200 cigarettes or 50 cigars or 250g tobacco; 2 litres alcohol up to 15% and 1 litre alcohol over 15%. The maximum allowance of wine is 20 litres, but duty will be payable on this quantity. A reasonable amount of personal effects and gifts (including perfume) to the value of Sfr200 for residents of Switzerland and Sfr100 for other travellers. Restricted items include meat and meat products from selected countries. Prohibited items are absinth and anaesthetics.