My girlfriend and I have just come back from this resort. Whilst we were there, she decided to go paragliding with Easy Rider. She was picked up from the hotel by a minibus full of pilots. She was squashed in a corner for the hour long trip up the mountain, and groped by the pilot next to her.
Pays your money, take your choice.
Yes, we had to complain to our holiday Rep as we were going home. The company...Easy Rider, was a fair trek away. Blood boiling and not at all impressed, had time allowed, I would have visited the centre to register my views.
See if you can contact them by email to register your complaint and ask for a reply within 10 days. Who did you book the excursion through? If it was your travel rep then complain to the company.